In any prolonged customer engagement, as in the custom home building industry, rarely found are preemptive practices for customer conflict prevention. If you are a professional in residential custom building, either in the design or construction side, have you had more customer ‘headaches’ than you’d care to think about? If you are a homeowner who [...]
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A Communication ‘Best Practice’ from Listening Arts As a custom builder, do you find yourself complaining about how much uncompensated time you spend helping your client in matters best left to design professionals? Are you feeling resentful? Are you finding yourself wanting to throw in the towel rather than build another custom home! There is hope. After [...] |
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Susan Kramer-Pope | Medford, Oregon | 541.840.8421 © 2012 Susan Kramer-Pope, transformational coach & project facilitator -All Rights Reserved- |
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