If we feel resentful or victimized in an interchange or by a lack of a response, we need to ask ourselves three critical questions. What’s my unfulfilled expectation? What goal did I have that I am disappointed or frustrated about? What do I need to say that I am not saying?
When communication breaks down how do we reestablish trust? It is personally challenging to recognize our contribution to the breakdown. Contrary to thinking that it may weaken our position, it strengthens us, and has the benefit of silently inviting the other party to step up and own their contribution to it. Whether they do or don’t, we have. We gain peace of mind and our integrity and personal power remains intact.