Although we are not responsible for what others think of us or what they do, we are responsible for how WE feel and what WE do. If something someone is doing causes us to have an uncomfortable emotional reaction, since it is our emotional reaction in our body & mind, it requires us to ask [...]
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Your ability to communicate effectively with the unique personalities of your customers affects your project’s success. There are several personality typing systems to explore. Check out the CAP Model at Speechmastery to learn about the 4 types: The Controller, The Analyst, The Supporter and The Promoter. Identifying your client’s personality type will help you better [...] |
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Susan Kramer-Pope | Medford, Oregon | 541.840.8421 © 2012 Listening Arts -All Rights Reserved- |
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