2AAskp photo by Michael Pope

Custom Builders like to Build, Not Hold the Homeowner's Hand

A Communication ‘Best Practice’ from Listening Arts

As a custom builder, do you find yourself complaining about how much uncompensated time you spend helping your client in matters best left to design professionals? Are you feeling resentful? Are you finding yourself wanting to throw in the towel rather than build another custom home!

There is hope. After [...]

Customer relationships and uncertainty

We each have a reaction to uncertainty. Some find it exhilarating. Some find it terrifying. In all cases there is an element of stress. If you are a custom builder, you are intimately involved with managing stress-your own as well as the effects of your customer’s stress upon you.

As the builder you come to the [...]